Frequently Asked Questions
Which wharves do you pick up from?
We pick up from most public wharves in Sydney Harbour, including Darling Harbour and Circular Quay. If you are not familiar with Sydney, let us know where your guests are coming from and we'll tell you where the closest wharf is. Some wharves incur a Government wharf booking fee – please check our wharf maps for details. Please note that not all boats can pick up at all wharves.
What time does the boat arrive at the wharf?
The boat will arrive at the wharf just before embarkation time.
How long does the boat stay at the wharf?
The boats are allowed a 15-minute window at these wharves, so please ensure that all your guests are on time. Guests are given a 15-minute window in which to disembark after a cruise. Time in excess of this is charged at an hourly rate.
What embarkation time should I put on the invitation?
To avoid latecomers, it’s a good idea to specify a time at least 15-30 minutes before your invitation embarkation time. For example: if your function begins at 6pm, state the departure time as 5.45pm – SHARP!
Can we stop more than once to pick up late guests or drop off the photographer/ entertainer? icon
It is possible but not advisable to do more than one stop. It takes a while to dock a boat and it can be quite disruptive to the cruise. For the enjoyment of the rest of the group, we recommend you have as few stops as possible. Using water taxis to pick guests up is the preferred way to transport passengers to and from the vessel.
Where do the boats cruise?
There is no set route for the boats, but in a 4-hour cruise you can cover much of Sydney Harbour. Typically you will see the Sydney CBD, Harbour Bridge, Opera House and Darling Harbour, Eastern Suburbs (Rose Bay, Watson's Bay), North Shore (Mosman, Neutral Bay) and the Inner West (Balmain, Anzac Bridge). The captain will usually decide a route on the day, according to the swell and wind conditions. If there is somewhere you would particularly like to cruise, please advise us ahead of time so that we can inform the crew.
Can we bring our own food and drinks?
In most cases the vessel must supply the food and drinks, but contact us about your circumstances and we may be able to give you a special quote to BYO.
Can we have bands or entertainers?
Yes, you may bring entertainment on board or we can help you arrange it. There are some options on the entertainment page. Please inform us if you plan on arranging your own entertainers, as we will need them to board the vessel prior to the cruise time.
Can I bring on my own theming and audio-visual companies on board for set up?
Yes. We are happy for you to dress and decorate boats as you please and bring on board your own audio-visual equipment.
Do the boats come with drivers? Can we self drive?
All our vessels come fully crewed and skippered. Sorry, we don't offer self-drive.
Are the boats safe for children?
Subject to proper supervision by parents or carers while on board, the vessels are safe for children. They are checked for safety by the NSW Maritime Authority surveyors each year and guardrails are designed with children's safety in mind. Please note that crew cannot take responsibility for child supervision. Standard sized multi-fit lifejackets are carried as part of the statutory lifesaving equipment required.
Do the boats go out if it’s raining?
All charters will operate irrespective of weather conditions.
Am I still charged if not all the guests turn up?
We need to give our caterers final numbers 7 days before the cruise for staffing and ordering purposes. Within 7 days the numbers may increase, however they cannot decrease.
What if I need to cancel?
Please refer to our Terms and Conditions of charter.
Are we permitted to smoke on board?
Government regulations prohibit smoking within the interior cabin areas of the boat.
Can we go swimming?
Swimming is at the passengers’ own risk, and we do not recommend swimming after consuming alcohol. On most of the smaller boats (under 50 guests) we are happy to make arrangements for you to swim. Please let us know when booking if you plan on swimming. Guests must provide own towels and must get dry while on outside decks.
On which days are public holiday surcharges applicable?
Surcharges are applicable on all public holidays as per the Banks and Bank Holidays Act 1912. Rates for Christmas Day, Boxing Day, New Years Eve and New Years Day on application
How much are wharf fees?
NSW Maritime fees apply at the Opera House, Circular Quay, Dawes Point, King St and Casino wharves. The charge per visit varies according to boat passenger capacity:
|Up to 80||81 - 150||Over 150|
Fees at Aquarium Wharf, Pyrmont Bay Wharf, and Convention Wharf inside Darling Harbour (Cockle Bay) are set by Sydney Harbour Foreshores Authority and vary from boat to boat.
The fee at Homebush Wharf is $80 for a round trip.
Please see our wharf map for further information.